Built for the
Foodservice Industry.
TFG is a team of experts from across the industry, united by one goal: providing personable, masterful support to foodservice operators across the Southern US.
The Right Way, Not the Easy Way.
Every decision we make — in service, sales, or support — is guided by doing what's right for our customers and teammates, not what's convenient. That's the TFG guarantee.
What drives everything we do
Our three core values aren't words on a wall — they define how we show up for our customers and teammates every single day.
We put our employees and customers at the heart of everything we do. We listen. We collaborate. We communicate clearly. Strong relationships are not a byproduct of our work — they are the work.
We embrace innovation and continuous learning to stay ahead in a fast-changing industry. We don't settle — we anticipate needs, adapt quickly, and stay proactive. Growth isn't optional — it's expected.
We hold ourselves accountable to do what's right. It means ownership — stepping up, following through, and refusing to pass the buck. We solve problems and honor commitments because our customers are counting on us.
Three things that define TFG
Together, these three uniques set us apart from the competition — local support, seamless execution, and expert knowledge in our niche.
Our CSRs are just a call away, our technicians are on the road in your area, and our sales team is ready to make sure you have the equipment you need to succeed. Consistent availability isn't just a goal — it's the foundation of a strong business and a promise to our customers.
Being present isn't enough — we're prepared for anything. From the moment a call comes in for parts, service, support, or sales, the work is already in motion. Every TFG team member focuses on their role and seeks ways to improve response time and job completion.
At TFG, we strive to build a team capable in every situation. Whether it's team members supporting one another, technicians advancing through certifications, or staff visiting partner factories, our team is committed to mastering what we do and sharing that expertise.
Our Proven Process
From the first conversation through long-term partnership — a consistent four-stage approach that delivers results every time.
Discovery sessions, understanding client objectives, and collaboration to meet needs.
Identifying customer needs, performing equipment demos, consultation and onboarding.
Complete installation services, comprehensive service visits, and on-hand OEM parts.
Account maintenance, quarterly check-ins, and quality assurance visits.
Our brand partners
We specialize in top-of-line equipment from trusted brands — keeping your kitchen running at peak performance.
High-volume cooking, holding & pressure frying
Soft serve, frozen beverages, grills & dessert equipment
Flavor & candy injection systems for frozen desserts
Broad family of commercial kitchen equipment brands
Premium batch freezers & frozen dessert equipment
Advanced soft serve & frozen dessert machines
Specialty cleaners & sanitizers including Stera-Sheen
A message from our leaders
"Committed to building a company where people come first and excellence is the standard — every day, without exception."
"Dedicated to reducing stress for operators in a busy, ever-changing industry — that's what drives us to show up every day."
Total Foodservice Group (TFG) is a collection of experts from various industry backgrounds with the common goal of providing personable and masterful customer service.
By offering top of line equipment, readily available parts, and a worldwide service network, we ensure our clients are well equipped for success. Our team is dedicated to reducing the stress that our customers face in a busy and ever-changing foodservice industry.
At TFG, we take pride in promoting a culture of teamwork and meaningful connections among our staff. From team members with over 25 years of experience to our newest hires, we motivate one another to learn and grow every day we come to work.
We strive to uphold our values by always doing what is right for our coworkers and customers — and we are enthusiastic about upholding our standards in everything we do.
— Butch Shelton & Blain Martin, Managing Partners
What our customers say
"I have used this company a few times to repair my Taylor soft serve machine. Each time they have been great! They are quick to respond and send a tech out asap. My last tech was Michael G and he did a phenomenal job start to finish. Highly recommend!"
"They came in on time and had all the tools and knowledge that really helped us. We had a new fryer and they walked us through all the steps — we had 9 employees watching and they engaged every single one to better understand the equipment."
"Service was the best I have had! Richard cared about fixing our machine and did everything he could to get it up and running. He even came back the next day to check on it. Highly recommend!"
"6 Stars. I own a dairy bar and Clark was incredibly knowledgeable — he explained things I had never even heard of and really helped me understand what was going on. Super friendly and patient. You can tell he knows his stuff and truly cares about helping people. Easily one of the best customer service experiences I've ever had."