Investing in great equipment can elevate your offerings, but understanding your equipment inside and out is key to sustained success. At TFG, we prioritize ensuring our customers are well-equipped and knowledgeable through comprehensive training programs. To dive deeper into the importance of training, we recently spoke with Scott Johnson, TFG’s dedicated Training Coordinator.
Meet Scott Johnson, TFG’s Training Coordinator
“I’m Scott Johnson, the Training Coordinator here at TFG. My role involves organizing factory, customer, and in-house trainings. I design training programs that prepare our technicians for real-world challenges and provide ongoing education to keep them ahead of the curve.”
Building a Strong Foundation for Technicians
“Our training starts with the basics, laying a solid foundation for new technicians. We cover everything from basic operations to preventative maintenance. For our seasoned technicians, we focus on new equipment and share valuable ‘tricks of the trade.’ This ensures that every member of our team is equipped to handle any situation they may encounter in the field.”
Customized Training for Every Need
“At TFG, we understand that each customer has unique needs, whether they’re a major chain restaurant or a small mom-and-pop shop. That’s why we offer tailored training sessions that teach customers how to properly use and maintain their equipment. We provide introductory classes for new technicians and advanced courses that cover troubleshooting, electrical systems, and refrigeration.”
Turbocharge Your Equipment Knowledge
“We’re proud to offer our customers complimentary Turbocharge training. This program is designed to help them understand their equipment better and minimize downtime. It’s part of our commitment to ensure that our customers get the most out of their investment.”
How to Schedule Your Training
“If you’re interested in training, simply email us at training@tfgroupllc.com. We’re always happy to schedule a class that meets your needs.”
Why TFG?
Unlike other companies that may leave you on your own after delivering your equipment, TFG stands by your side. When you choose TFG, you’re investing in both quality products and unparalleled service. Let us help you achieve success by ensuring your team is well-trained and your equipment is always running smoothly.