- TFG service department offers repair service 7 days a week, 365 days per year.
- Our team of technicians are strategically located within our territory.
- All of our Service technicians are factory trained and refrigeration certified.
- On-going training is conducted throughout the year to keep our skills up to date.
- Our management team reviews each technician’s performance regularly.
- The office is able to keep in touch with our field service technicians using the latest in digital technology.
- Our technicians are dedicated Professionals, on-call to assist over the phone and after hours.
- We offer complete delivery, installation, start up and training.
- Each of our service vehicles carries a standard stock of replacement parts.
- We are able to respond to your service call within 24 hours over 95% of the time.
- To experience quality service call us 800-831-0136 or email us at dispatch@tfgroupllc.com.
Parts
- TFG use state-of-the-art technology to ensure that your parts requests are filled accurately and promptly.
- Our parts department stocks over $1M in spare parts inventory.
- Our computer system automatically reorders parts stock daily.
- Our service vans are replenished daily to ensure a “first time” fix with the correct part when you need it.
We also offer:
- Auto-ship Program – Enroll in our automated mailing program to regularly receive parts you need to keep your machine operating smoothly.
- Preventive Maintenance Programs – We replace all gaskets and thoroughly check all operating parts on a scheduled basis. This can prevent costly maintenance charges and additional spare parts.
- Service Contracts – Keep your new equipment up to date to maximize profits through warranty.
